Manage Your PIX Account

Account Settings page

You can visit the Account Settings page on a computer desktop (recommended) or iOS device on a brower.

In Account Settings you can:

Change your password
Change your PIX HD PIN
Setup security questions
Setup or link additional 2FA devices to your account.

Account Settings page

You can visit the Account Settings page on a computer desktop (recommended) or iOS device on a brower.

In Account Settings you can:

Change your password
Change your PIX HD PIN
Setup security questions
Setup or link additional 2FA devices to your account.

Change your password and your PIX PIN in Account Settings

To change your password:

Select Change your password
Enter your current password
Enter your new password
Hit Save

Please note: We do not recommend using an automated password generator to set up your password for PIX as auto generators often exceed the character limit or include non-supported characters.

If you have access to a PIX HD, then you can change or set your PIN for that device here as well.
Set or change your PIN:

Select Set or Change your HD PIN
Enter your password
Choose a 4 digit PIN
Confirm your PIN
Hit Save

Change your password and your PIX PIN in Account Settings

To change your password:

Select Change your password
Enter your current password
Enter your new password
Hit Save

Please note: We do not recommend using an automated password generator to set up your password for PIX as auto generators often exceed the character limit or include non-supported characters.

If you have access to a PIX HD, then you can change or set your PIN for that device here as well.
Set or change your PIN:

Select Set or Change your HD PIN
Enter your password
Choose a 4 digit PIN
Confirm your PIN
Hit Save

Link additional 2FA Devices to your PIX Account

Once you have completed your initial 2FA set up for PIX, you have the option to link additional 2FA devices to your PIX account so that those devices also display your PIX - specific 2FA code.

Under Security, select Set up authentication device(s).

Click Continue - a QR barcode will be displayed.

If you are unable to use a 2FA app to scan the QR code, click Barcode scanning not available? to reveal a 32-digit authentication key that can be manually entered (or copied and pasted).

Enter the 6 digit code displayed by your authentication device, and now, that device will be linked to your PIX account.

Link additional 2FA Devices to your PIX Account

Once you have completed your initial 2FA set up for PIX, you have the option to link additional 2FA devices to your PIX account so that those devices also display your PIX - specific 2FA code.

Under Security, select Set up authentication device(s).

Click Continue - a QR barcode will be displayed.

If you are unable to use a 2FA app to scan the QR code, click Barcode scanning not available? to reveal a 32-digit authentication key that can be manually entered (or copied and pasted).

Enter the 6 digit code displayed by your authentication device, and now, that device will be linked to your PIX account.

Disconnect/Reset Authentication apps

You can clear your 2FA code for PIX and disconnect all linked devices by selecting Disconnect/Reset authentication apps.

Once disconnected, you will be prompted to link a new 2FA device to your account.

Disconnect/Reset Authentication apps

You can clear your 2FA code for PIX and disconnect all linked devices by selecting Disconnect/Reset authentication apps.

Once disconnected, you will be prompted to link a new 2FA device to your account.

Log out or navigate to your PIX Inbox

If you want to sign out of the Account Settings page:

Select your profile picture in the top right corner.
Select Sign out.

You can also select Inbox and you will be taken to your Inbox for your project, or if you are enabled on more than one project in PIX, you will be taken to your project list.

Log out or navigate to your PIX Inbox

If you want to sign out of the Account Settings page:

Select your profile picture in the top right corner.
Select Sign out.

You can also select Inbox and you will be taken to your Inbox for your project, or if you are enabled on more than one project in PIX, you will be taken to your project list.

Remove your PIX account from an Apple TV device

To remove your account from an Apple TV:

Log out (if you are already logged in).
Select Account Settings on the Apple TV home page.
Select your name from the list of accounts and click it - your account will be removed.

Note: Any user can remove their own as well as other users' accounts from an Apple TV device.

Remove your PIX account from an Apple TV device

To remove your account from an Apple TV:

Log out (if you are already logged in).
Select Account Settings on the Apple TV home page.
Select your name from the list of accounts and click it - your account will be removed.

Note: Any user can remove their own as well as other users' accounts from an Apple TV device.

Sign In and Manage your PIX Account

Account Settings page

Account Settings page

Change your password and your PIX PIN in Account Settings

Change your password and your PIX PIN in Account Settings

Link additional 2FA Devices to your PIX Account

Link additional 2FA Devices to your PIX Account

Disconnect/Reset Authentication apps

Disconnect/Reset Authentication apps

Log out or navigate to your PIX Inbox

Log out or navigate to your PIX Inbox

Remove your PIX account from an Apple TV device

Remove your PIX account from an Apple TV device

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